Some Support tools below open in a new window. Tools marked with a lock icon () require you to log in.
My Notifications  | Create customized notification alerts sent to you via email or RSS feed on critical product support subjects including: Security Advisories, Field Notices, End of Sale/Support Announcements, Software Updates, and Known Bugs. | ||
| My Devices | Build and manage lists of your devices – down to serial number level, drilling down for contract, EoX lifecycle details and support links. Contract Details (number, type, expiry, installed-at address) are shown only to users associated to the contract. | ||
| My Saved Content | View and manage your saved Cisco documents, alerts, and other support content for quick access and future reference. | ||
| Device Coverage Checker | Check Cisco service contract coverage for a device or group of devices. Input a serial number to see results, or upload a .csv file of serial numbers for bulk report. | ||
| Product License Registration | Register your Product Authorization Key (PAK) or Software Serial Number or select from a list of your product licenses to manage (Resend, Download, Rehost, RMA and more). | ||
| Bug Search Tool | Research and troubleshooting related to software bugs. | ||
| Cisco CLI Analyzer | Troubleshoot and check the overall health of your Cisco-supported software with this smart SSH client that uses integrated TAC tools and knowledge. Supports ASA, IOS/IOS-XE/IOS-XR, UCS, NX-OS, DNAC, and more. | ||
| Log Advisor | Log Advisor takes a scenario-based approach to guide you to the relevant step-by-step action plan and available tools for a given issue. | ||
| Packet Capture Config Generator and Analyzer | This tool is designed to aid in collection and analysis of network packet captures taken on IOS, IOS-XE and ASA devices. | ||
| Software Research | View Cisco suggested software for supported products. In addition to the new filtering capabilities you are now provided Cisco software suggestions that are based on software quality, stability, and longevity. | ||
| Cisco Feature Navigator | Quickly find the right Cisco IOS, IOS XE, IOS XR and CatOS software release for the features you want to run on your network. | ||
| Cisco Software Checker | Search for Cisco Security Advisories that apply to specific Cisco IOS, IOS XE, NX-OS and NX-OS in ACI Mode software releases. | ||
| Diagnostic Signatures Lookup Tool | Identifies Smart Call Home Diagnostic Signatures (DS) to automate debug enablement and data collection for a given type of UC-related problem. | ||
| MIB Locator | Manage IOS Software-based devices in a network with Management Information Base (MIB) Locator, a collection of objects in a virtual database (part of Cisco Feature Navigator). | ||
| SNMP Object Navigator | SNMP Object Navigator can help you locate MIBs, understand how a MIB works, and give you instructions on how to use these MIBs. | ||
| Collaboration Solutions Analyzer | Simplifies the most complex diagnostics data from various Collaboration products through visualization, automated analysis and configuration validation, assisting you in the daily operations of your Collaboration infrastructure. | ||
| Multi-Service Voice Debug Tool | Provides the most useful debug and show commands used to resolve a given type of voice-related problem. | ||
| Voice Codec Bandwidth Calculator | Calculate the bandwidth required for packet voice calls when designing and troubleshooting packet voice networks for optimal voice quality. | ||
| Cisco TelePresence Interoperability | Indexes the software releases that were tested for interoperability with legacy Cisco TelePresence products. | ||
| Cisco Power Calculator | Calculates power supply requirements for a specific PoE configuration, showing output current, output power, and system heat dissipation for Nexus 7000 and certain legacy Cisco Catalyst Series switches. | ||
| DSP Calculator | Estimates digital signal processor (DSP) resources needed for Voice Over IP (VoIP) calls on integrated service routers | ||
| Cisco UCS Power Calculator | Calculates power estimates for all supported UCS B-Series Blade servers and C-Series Rack-Mount servers. | ||
| UCS Sizing Tool | Determine optimal UCS hardware configurations for enterprise applications (e.g.: VDI-VSI, Hadoop, Splunk, SAP, SAP-HANA, Oracle, MS Exchange, MS SQLServer). | ||
| RADKit | Cisco RADKit (Cisco Remote Automation Development Kit) is a network-wide orchestrator. Experience a radical new way of addressing your equipment, boost your Cisco Services, and expand your capabilities. | ||
| Secure Firewall Migration Tool | Enables migration of your firewall configurations to the Cisco Secure Firewall Threat Defense. You can convert configurations from any Cisco ASA or Firewall Device Manager (FDM), plus third-party firewalls Check Point, Palo Alto Networks, and Fortinet. | ||
| AURA-SDWAN (SURE) SDWAN Upgrade (via GitHub) | Cisco AURA-SDWAN (SURE) performs a total of 32 checks at different levels of the SDWAN overlay, preventing potential failures and recommending corrective actions for a seamless upgrade experience. The tool safely retrieves read-only data using GET API Calls and show/shell commands. | ||
| Cisco Support Assistant Extension (Overview) | The CSAE is the first Cisco Secure Development Lifecycle (CSDL)-approved extension publically available in the Google Chrome store. CSAE brings Cisco Support closer by extending Cisco Technical Assistance Center (TAC) intellectual capital directly inside the Cisco product portals to create a frictionless self-support experience. | ||
